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COVID-19 Pandemic Operations

Hospital Transfers, when carrying out Patient Transfers, and in order to ensure the safety of both patients and crews, complies with all CDC and BC Health Authority guidelines regarding the use of all PPE, Infection Precautions, and equipment & vehicle cleaning procedures.

Hospital Transfers fills a vital role within the Health Care community, employing the latest in technology, equipment, and training to ensure a reliable, safe, and efficient Non-Emergency Patient Transfer service.

Our committed, caring, and skilled employees offer professional service for hospital patients who require safe, accessible, and reliable Inter-Facility transfers. With a sound infrastructure and fleet of more than 100 specially equipped vehicles and 185 highly trained personnel, we are the leading provider of non-emergency medically stable patient transfers in Western Canada.

This Global News item recognizes the benefits for the ambulance service, and the $14 million annual savings to the health care community.

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Hospital Transfers on GlobalTV

Our Inter-Facility Transfer services are used extensively by Health Care providers throughout British Columbia, and are key to efficient ‘Patient Flow’

Hospital Transfers Inter Facility Transfer Services

Hospital Transfers specializes in level of care relocations, patient appointments, patient discharges, and inter-regional Non-Emergency Patient Transfer services.

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Proof of our success is in the numbers.

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Non-Emergency patients transferred per year; 77% of all Inter-Facility Transfers are medically stable.
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Of patients are picked up within 15 minutes of the agreed scheduled time.
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Dedicated employees to service clients; 93% of customer phone calls are answered within 7 seconds.
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Specially equipped service vehicles; we pick up or drop off a patient every 67 seconds.

Plus, our Help Desk offers live support 7 days per week.
Call 1-800-768-0044 for assistance.

Going GREEN – EV Charging Point – Also available for visitors
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Client Testimonials

• I have nothing but positive things to say about this company.
• I have found them to be prompt—and we all know what a treat that is after so much waiting…
• The staff are courteous, cooperative, helpful, and very pleasant with the patients.
• Dispatch is consistently understanding, even with last-minute requests.
• My faith in efficiency and professionalism is restored.

Complex Discharge Medical Unit, Surrey Memorial Hospital

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Proud to serve the following organizations across British Columbia:

Patient Transfer Clients

Interested in a career with Hospital Transfers? We’d like to hear from you!

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