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EXCLUSIVELY dedicated to Medical Patient Transfers, the Disabled and the Elderly who are unable to use conventional transit.
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Wheelchairs provided by SNT (collapsible) in ALL vehicles (Accessible and Regular) to assist those patients that need it to get to and from the Ward to the vehicle and the vehicle to their home.
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Door-to-Door service Our charge covers you safely to your home or destination ( front door or hospital ward ) not simply the destination address.
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A Non-Emergency and Medical Stable PTS ( Patient Transfer Service) supported and approved by the Emergency Health Services Committee - See letter
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Is principally a pre-booked charter service - that can pick up / drop off anywhere within the Lower Mainland.
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Internet Booking - 20 second operation with written confirmation and assured pick-up time. See Internet Booking Page You can also book by Phone or Fax
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GUARANTEED on time pick-up when you pre-book ahead by phone or the Internet.We strive to ensure that 95% of Pick Ups are within 10 minutes of the scheduled time, and give priority to time critical appointments.
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All journeys MUST be pre-booked (45 - 60 mins or up to 3 months ahead ahead) - you cannot “flag” them on the street - Pre-booked journeys are ALWAYS given priority over “ad-Hoc” requests
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SNT Vehicles are new and are owned, operated and controlled by the company – drivers are also trained by the company, and their work allocation is controlled by SNT. There are NO independent operators used in the service. See our vehicles
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Extensive training in transporting those with disabilities, and the mobility-impaired traveler is mandatory for All drivers (male and female) See our Drivers / Training facility and their Dress Code
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Account based Only – You must have an account – drivers cannot accept cash payments or be “flagged” in public- Go to our Open Account Page Application Forms
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$5,000,000 Comprehensive General Liability and $5,000,000 Automobile Insurance - major clients can be added as additional named insured.
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Testimonials from institutions and users
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Our “Helping Hand” service is NOT a Public Taxi service accessible to anyone, anytime -
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You must open an account ( Name / address / Tel # ) and register first to ensure you qualify - the requirements are the same as for HandyDART - ( your Handy-Card number is sufficient if you have one and / or credit card # if you want to use it separately to Taxi-Saver )
