Technology

Reliability and punctuality can only be achieved by real time management and dispatch of the vehicle fleet through the latest in satellite tracking and navigation systems. Controls must also be in place to ensure use of the service is properly authorized to avoid misuse and abuse. Comprehensive data on each and every journey must also be retained and available for analysis at a later date to ensure adequate cost control and provide information relating to journey patterns and flow for effective future Budget planning

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1 - On-Line Booking 247 with confirmation e-mail record

2 - Copy of every confirmation can also be sent to Department Manager / Account / Audit Dept etc

3 - Real Time tracking of vehicle location and status - See tracking map

4 - Vehicle "Go To" GPS navigation to direct driver to any location See GPS navigation

5 - Data collected on EVERY journey includes :-

• Date and time booking received
• SNT employee processing the booking
• Account holder
  • Order reference #
  • Cost Code / Dept / Ward etc
• Client Emloyee making the Booking
• Name of Passenger
• Mobility status of passenger i.e. Elect - Manual Wheelchair /With Escort / Ambulatory / Walking Frame etc plus any speciific special instructions i.e vision impaired
• Type of vehicle used
• Pick-up and Destination Address's (including Lat - Long co-ordinates)
• Distance traveled
• Date / Time the job is allocated to the driver
• Time Driver arrives at Pick-up address
• Time passenger on board and driver departs Pick-uo address
• Time job is completed

All the above data can be provided in Spreadsheet format for sorting or enterig into another database.

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